Sunday, August 26, 2012

Mobile RV Repair at Home

I’ve found an alternative to taking my motorhome to a repair shop for service. I called a mobile RV service technician to come to my motorhome.

The burners in my 15-year old motorhome’s water heater and refrigerator were not igniting as they should. And, the rear roof air conditioner had stopped working. It was not even showing up on the control panel. I also had four fluorescent lights that were not working. I really was not looking forward to taking my motorhome out of storage, driving it to a repair facility and leaving it there for the service techs to “get to it when they could” and then waiting for them to receive parts.

I turned on my computer and went to www.rvservicereviews.com South Coast RV Repair, owned and operated by Bret Loudenback, had 16 excellent-rated reviews by customers. And, best of all, he was located within 10 miles of my location.

I called to make an appointment. It was the middle of July. Bret was booked solid for almost two weeks. He said he would try to squeeze me in if it was an emergency. Fortunately, I was not in a rush.

Bret showed up on time. I fully expected him to replace the thermocouples in the water heater and refrigerator. Bret simply cleaned the existing thermocouples and then cleaned and adjusted both appliances. The air conditioner problem took some diagnostic time. I was half-way expecting a major repair job on the rear air conditioner. The problem was solved when Bret finally located a faulty communication wire. As I understand Bret’s explanation, the Comfort Control Center talks to the front air conditioner and the front air conditioner then passes along the messages to the rear air conditioner. The rear air conditioner was simply not getting any messages from the front air conditioner.

Bret diagnosed the faulty fluorescent lights as needing new ballasts. He would order them and return to install them. A few days later he showed up on time and replaced the ballasts in the fluorescent lights.

Will I use Bret again? You bet! He is prompt, clean, conscientious, knowledgeable, competent, honest and a pleasure to deal with.

Bret is based in Fountain Valley, CA. His website is www.southcoastrvrepair.com


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